Responsible Gaming
Gambling Should Be Entertainment
At justfocus.org.nz, we believe that gambling should only ever be a form of entertainment, never a way to earn money or solve financial problems. Royal Reels and all casino games are games of chance with a built-in house edge. Only gamble with money you can afford to lose, and always set limits before you play.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Recognising the signs of problem gambling is the first step toward getting help. Please review this checklist:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Gambling with money needed for essential expenses (rent, bills, food)
- Borrowing money or getting into debt to fund gambling
- Spending more time or money gambling than intended
- Feeling anxious or irritable when not gambling
- Neglecting work, study, or relationships due to gambling
- Lying about the amount of time or money spent gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape stress, anxiety, or depression
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control. These may include:
- Deposit Limits: Set a maximum amount you can deposit in a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before you stop playing
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Time Limits: Set a maximum session duration to help you take regular breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from an account or multiple platforms
We encourage you to use these tools as part of your responsible gaming strategy.
Support Organizations in New Zealand & International Resources
New Zealand
- Gambling Helpline (Aotearoa New Zealand)
Freephone: 0800 654 655
Free and confidential support available 24/7 - Problem Gambling Foundation
Website: www.pgf.nz
Support, resources, and information for problem gambling
International Resources
- UK – GamCare
Website: www.gamcare.org.uk
Support for problem gambling across Great Britain - UK – GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling - Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au
Counselling and support services for Australian residents - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for Canadian players - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Information and referrals for US-based support
If You Need Help
If you or someone you know is struggling with problem gambling, please reach out for support. There is no shame in asking for help—many people have overcome gambling problems and gone on to lead healthy, fulfilling lives.
Contact the Gambling Helpline (Aotearoa New Zealand) at 0800 654 655 for free, confidential support available 24 hours a day, 7 days a week.
Remember: You are not alone, and help is available right now.
Last updated: 2026 | justfocus.org.nz is committed to promoting responsible gaming and supporting the wellbeing of our users.